TECHNICAL SUPPORT
If you require any technical support for your equipment during or after installation, or if you need programming advice, please call and speak to one of our Technical Team who will be happy to advise you
Manuals & Data Sheets
Connexions 5
Model CX5 / CX5DC
Connexions 6
Model CX6 / CX6DC
DigiLink 3
Model DL3-xx-AC / DL3-xx-12V, DL3-xx-24V
EPOC-S Responder
Model EPOCSM
F-Link 4
Model FLINK4KIT / FLINK4
PageTek 4
Model PT4-xx-AC / PT4-xx-12V, PT-xx-24V
PageTek Pro 2
Model PTPRO/2
RX10 Receiver
Model RX10SAC / RX10SDC / RX10LT
RX2 Receiver
Model RX2
Declarations of Conformity
Connexions
Model CX5, CX5DC, CX6, CX6DC plus variants
DigiLink 3
Model All DL3 models
F-Link 4
Model F-Link 4
LTX
Model LPA, LTX, MPA Pendant, Wave Track 4-button, PB1B & PB2B panic buttons
PageTek
Model All PT3 and PT4 models
PageTek Pro
Model PTPRO/1, PTPRO/2 plus variants
RX2 Mk2
Model RX2
RX10
Model All RX10 models plus PZ10 expansion
GEO28V3x
Model GEO28V3 pagers
GEO40A10x
Model GEO40A10 pagers
GEO87Zx
Model GEO87Z Pagers
GEO86ZAAx
Model GEO86ZAA Pagers
Service & Repair
From time to time, you may find your equipment needs servicing or repairing. Items can be returned direct to us for our Service Team to inspect and return.
Services Return Form
Please download and complete the Service Returns Form and enclose it with your goods.
Note that you do not require a Returns Number.
WHERE AND HOW TO SEND IT
If you would like your equipment to be serviced or repaired, please send the items, fully packaged, to the following address:
Service Department
Scope Communications UK Ltd
Quantum House
Steamer Quay
Totnes
Devon TQ9 5AL
QUOTATIONS
Once the items have been inspected, we will send through a quotation to the email address provided and will await your authorisation to proceed with the works. All prices quoted will include a minimum carriage charge of £9.50 per consignment and VAT at the current rate.
Equipment will be returned or disposed of at your request if the service work is subsequently not required. Please note that all requests for disposal by us must be made in writing. If you wish to have the equipment returned, an inspection fee and carriage charge will apply.
REPLACEMENTS
Any items written off due to physical/liquid/ acid damage or the unavailability of discontinued spares, may be replaced from our current range at the prevailing list price.
PAYMENT
For account customers we require a Purchase Order and for Pro-forma customers we require payment in advance, which can be made by BACS, PayPal or credit card (via PayPal).
DESPATCHED GOODS
Once authorisation/payment has been received, goods will be despatched by Courier to the address supplied, generally for next day delivery and will require a signature on receipt.
Repaired items will usually be returned within two weeks from the date of receipt; however this lead time is subject to change. Warrantied items will receive priority.
WARRANTY ON REPAIRED ITEMS
The service warranty is valid for 90 days from the date of receipt by the customer.
If you require any further information, please contact Anthony or Martine by telephone or email:
Telephone: 01803 860700Email: service@scope-uk.com
Wave-Track
Model WAVE-TRACK 4
MPA Pendant
Model MK4
Panic Button
Model PB1B, PB2B, SB1B